Secure messaging
You can send a secure message on Account Center. Find your card to get started.
Send mail to the Comenity address for your account. The bank is listed on your statement and your card.
- Comenity Bank
- P.O. Box 182273
- Columbus, OH 43218-2273
- Comenity Capital Bank
- P.O. Box 183003
- Columbus, OH 43218-3003
Phone
You can call us at the Customer Care number found on the back of your card or your statement. It’s also displayed at the bottom of any Account Center page for your card. Find your card to get started.